Wednesday, April 18, 2007

Burn-Out

Burn-Out - The biggest pain of the every manager across the world. As we see more improvements in Information Technology we see the non-existence of a "typical 9-5 workday". I do not want to spend time promoting the thought of having a need for work-life balance however I want to spend time that as managers and executives what can we do to enforce work-life balance.

Every project goes through the cycles of peaks and troughs and then eventually ends. I see quite a few managers across the world that do not recognize the peaks and troughs and therefore expect to see the teams perform at a plateau for extended periods. Further, at the end of the project there is no downtime provided for individuals to recover and ramp-up gradually again.

As executives we need to recognize the peaks and troughs and to do this we need to review project plans in detail with emphasis on milestone dates. I see this as one of the biggest gaps that managers do not want to get into a little more detail. Once we have identified the details align resources which will then give them an opportunity to celebrate their success for smaller wins. Of course this does not solve a typical work-life issue of having to pick-up the kids from school at 5 PM however keeps the teams motivated. As leaders, it is imperative that we recognize that there are no work boundaries - all you need is a phone line and internet access and you off to the races. Use this fact to your advantage by letting teams have flexible schedules as much as possible.

Once a project is done I do not see a real need to burn out resources by having them perform at top-levels once again immediately. There has to be a "down-time" and when I say a "down-time" I mean to let the individuals take some paid time-off in addition to their vacation. Let them spend time with the family, go do something that really interests them than anything else. I have done this many times and I see that it really charges up the team-members for the next assignment.

So, the next time you plan you next big project, are you going to leverage technology to build the team or going to burn them out by letting them work round the clock forever? Think about it !